Shandong Joyang Machinery Co., Ltd.: Quality builds trust, service wins the future
——A letter to the majority of machinery and equipment buyers
Dear partners:
In the wave of transformation and upgrading of the manufacturing industry, we have noticed a thought-provoking phenomenon: Recently, many buyers who have chosen to cooperate with "low-price suppliers" have actively reported to us that they have encountered production difficulties due to the early selection of low-price equipment suppliers. Some buyers' purchased machinery faces frequent shutdown and maintenance problems. Some feedback that the production line cannot be normally and continuously produced due to unreasonable initial configuration, and the quality of the products produced is difficult to meet the standards. What is even more distressing is that many buyers have encountered tragedies such as "losing contact" with their suppliers and not matching the machines purchased at the time after paying or receiving the purchased machines. These negative cases once again confirm the market truth that "price has never been the only criterion for equipment procurement."
As a professional manufacturer that has been deeply involved in the machinery industry for decades, Shandong Joyang Machinery has always adhered to the concept of "full-cycle value creation":
1. The quality control system covers 29 processes
We have built a full-process quality monitoring system that runs through raw material procurement, parts processing, and complete machine assembly. After each set of equipment is produced, it will be strictly tested by the production and quality inspection departments, and finally the after-sales department and sales managers will conduct a strict test machine inspection to ensure that the machine runs perfectly before delivery.
2. Customized service for intelligent manufacturing solutions
The solution center, composed of 7 senior engineers and product R&D departments, systematically proposes reasonable production line equipment solutions for customers based on the buyer's product production process, factory space, budget, energy, electricity, workers quality level and other information.
3. We have 9 service centers around the world and a fast spare parts support transportation response network that integrates sea, land and air transportation. The 2023 customer service report shows that the average response time for customer after-sales feedback is 1.7 hours, and the remote diagnosis solution rate is 98.9%, truly realizing "equipment does not stop production, service does not go offline".
"The original procurement cost saved now has to be doubled or more." The sigh of a food factory’s machinery purchase manager revealed the truth of the industry. Shandong Joyang Machinery solemnly promises: We strive to provide buyers with high-quality machines and the most suitable production line solutions at the most reasonable prices, so that you can buy with confidence and use them with ease. All customers who purchase our machine and equipment can enjoy high-quality worry-free services such as free maintenance during the warranty period, lifelong technical support, and continuous supply of parts at cost price, using visible investment to ensure invisible continuous value.
Choosing Joyang Machinery as a partner is not only choosing a piece of equipment/a production line, but also choosing a trustworthy long-term partner. Welcome to call or leave a message to get your exclusive solution.
